Security
The Security page lets you manage your password, set up or update two-factor authentication, review active sessions, and configure account security settings to keep your account safe.
How to manage your Profile’s Security settings
Log In – Start by logging in to your Church’s ChurchPad account.
Navigate to Settings – Click on “Settings” in the left side navigation bar.
Select “Security” – In the left sidebar (side menu), you’ll see “My Profile,” “Security,” and “Notifications.” Choose Security to open the Security Settings page.
Change Your Password
Click “Change Password” – You’ll find this option under “Password.”
A new page labeled “Change Password” will be displayed.
Enter Your Current Password – For security, confirm your existing password.
Create a New Password – Make sure to choose a strong, unique password (mix of uppercase letters, lowercase letters, numbers, and symbols).
Confirm New Password – Re-enter the same new password to avoid any typos.
After you fill in your Current Password, New Password, and Confirm New Password fields and press “Update,” a pop-up modal titled “Confirm” will appear.
Click “Continue” if everything looks good and you’re ready to finalize your new password.
After clicking “Continue,” your password update request proceeds, and you’ll typically see a success message confirming your new password is in effect.
Multi-Factor Authentication (MFA)
Locate “Multi-factor authentication” – You’ll see a “Turn On” button next to it.
Click “Turn On”
Confirm & Verify – Once activated, you’ll use both your password and a one-time code to log in, greatly increasing account security.
Session Timeout
Locate “Session Timeout” – You’ll see a drop-down menu showing various time intervals (e.g., 5 mins, 15 mins, 30 mins, etc.).
Choose the Desired Timeout – Click the dropdown and select how long your session should remain active when you’re inactive.
Click “Save” – After selecting your preferred timeout, press the Save button next to “Session Timeout.”
Confirmation Modal – A pop-up will appear asking, “Are you sure you want to set the session timeout to XXmins?”
Save Changes – If you’re certain, click Save Changes to finalize your selection.
Cancel – Click Cancel if you want to return and choose a different interval.
Once updated, you’ll be automatically logged out after the chosen period of inactivity.
To regain access, simply log in again with your credentials.
Delete Account
Scroll to “Delete Account” – You’ll see a red “Delete Account” button at the bottom of the security settings.
Confirmation Modal – A pop-up will appear with a warning about the irreversible nature of deleting your account.
Enter Your Password – This step ensures you’re the account owner and truly intend to delete it.
Choose an Option: Delete Account – Finalizes the deletion process. Cancel and Go Back – Closes the modal without deleting your account.
Once you confirm, your data and profile information are permanently deleted from ChurchPad. And you will be logged out of the platform and redirected to the Platform’s Landing Page.
You cannot restore the account or its data, so be sure before tapping “Delete Account.”
Warning: Deleting an account is a permanent action. Once an account is deleted, neither the account nor any of its data can be restored. Make sure you have exported or backed up any important information before proceeding.
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