History

How to Navigate the ‘MMS History’ Page in the Admin Portal

  1. Log In – Make sure you’re signed into your ChurchPad account.

  2. Click your Profile Icon at the top right.

  3. From the dropdown menu, select "Admin"

  4. You are now in the Admin Portal.

  5. From the left sidebar menu, click on Communication.

  6. Under the Communication menu, select the “MMS” option.

Understanding the MMS Page Layout

The MMS page has two primary tabs, similar to SMS:

  1. History Tab: Displays past MMS transactions.

  2. Schedule Tab: Displays MMS messages scheduled to be sent later.

Viewing MMS History

  1. Use the History Tab to review all previously sent MMS messages.

  2. Transactions can be filtered by date using Start Date and End Date fields.

  3. Click Run Query to apply your date filter.

  4. The table includes details like:

    1. Transaction ID

    2. Sender ID

    3. Credits Used

    4. Total Recipients

    5. Valid Recipients

    6. Invalid Recipients

    7. Date Sent

    8. Actions (View details)

  5. Click View under Actions to see detailed information about a specific MMS transaction.

Sending a New MMS

  1. Click the Send New MMS button.

  2. Methods to Select Recipients (Similar to SMS):

    1. Existing Group: Select from pre-defined groups.

    2. Church Database: Search by keywords within the database.

    3. Manual Entry: Input phone numbers manually, separated by commas.

  3. Composing and Attaching Media to MMS

    1. Enter the Sender Number.

    2. Type your message in the Message box.

    3. Click Attach Media to include images, audio, or video files.

    4. Supported formats typically include JPEG, PNG, GIF, MP3, and MP4.

    5. Choose Message Type:

      1. Standard Message

      2. Personalized Message

    6. Choose Schedule Type:

      1. Send Now (immediately sends MMS)

      2. Send Later (schedule MMS for a later date/time)

  4. Scheduling an MMS

    1. Select Send Later under Schedule Type.

    2. Choose the desired date and time from the calendar widget.

  1. Click View Summary to review MMS details:

    1. Sender Number

    2. Message content

    3. Attached media

    4. Message type

    5. Scheduled date/time

    6. Recipient validation (valid, invalid, duplicates, Do Not Disturb recipients)

    7. Total recipients and credit cost

  2. Confirm and click Send Message.

Downloading MMS Reports

  1. Click the Download button at the top-right corner.

  2. Choose either Download All or Download Current to export records.

🆘Need additional help? Reach out to our support team at [email protected]

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